All of the team at Goldcoast Mortgage Service are honest, resourceful, passionate and motivated to work for you the borrower, to satisfy your needs, and help you attain your goals. Take care and choose the best when you do something as important as to take a mortgage or refinance one.
I’ve never met a more service-focused professional than John. He’ll never push a sale, and he’ll always make sure you’re comfortable with any move you make. Honest, trustworthy, proactive, and dependable are just a few of the many words I’d use to describe him.
Gold Coast Mortgage is absolutely the best! They helped me purchase my house during an extremely difficult time. They are honest and hardworking!
This is the second time getting a mortgage and my experience with Matt and Jessica couldn’t have been better. They are very knowledgeable at what they do and went above and beyond catering to my needs very professionally. Communication and everything was great. Matt got me a mortgage at a perfect rate and I will forever be grateful. Also taking his time to come to the closing to make sure everything goes smooth was just exceptional and shows how caring this company is. I’ll forever be grateful for you guys work and looking forward to working with Goldcoast again in the near future.
Matt Teeter and Jessica Hannon from Gold Coast Mortgage were incredibly helpful in our first time home buying experience. We felt very taken care of and they helped alleviate a lot of the stress that goes along with buying a home! Well organized, kind, and so helpful!
This is the second time I have partnered with Matt and Jess from Goldcoast and I could not be happier. They are so supportive and guide you through the whole process with ease. Highly recommend!
Janet and Jeff G.
Just incredible service! What struck Janet and me from the very beginning – we’ve met with John three times – is his ability to listen attentively and with great patience. John’s follow-through, too, and timely responses to email communications is impeccable. For example, we recently met with him in person to review refinancing and so within 24 hours we had four or five options sent to us to “mull over”. John gave advice I’ve never heard before: “don’t rush your decision, print out what I send you, place it on the kitchen table and take a look at it for a few days, you’ll come to a conclusion as to what best suits your personal needs”. It didn’t hurt his reputation whatsoever when he met us for our most recent meeting at the Jubilee Yacht Club with Starbucks ‘Americanos’ in hand. He forgot the cream 😉
John Donlon at Gold Coast Mortgage is the most advocacy-focused lender I have ever met. It clearly is all about the borrower and not how much money he can make by pushing particular programs. When I refer to John as an advocate, it’s not just because he has very competitive rates and responsive service. John actually advises the borrower and protects them from buying into a geographic area that may have soil or other environmental issues. It’s uncanny how he knows where so many of them are. I’ve witnessed his excellent service with buyers we have represented as Exclusive Buyer Agents. His care and responsiveness is what made me refer my son and daughter-in-law to John for their recent refinance. On his website John says, “We pledge to always work in the best interest of our clients”. In my experience, that is absolutely true!
I’m Nicholas Martin, an EBA Real Estate agent with Buyers Choice Realty. I definitely recommend Goldcoast Mortgage as a lender. There are certain attributes an agent looks for in a lender and our reputation as a Real Estate agent depend on it. GoldCoast Mortgage is trustworthy and reliable. They do a great job in responding and keeping our clients and myself up to speed on the process of the mortgage throughout the transaction, and they work diligently to make sure our known deadlines like full loan approval and the closing are met. They are also small, which allows for better communication between the person on the phone and the people responsible for making sure you close on time.
I have worked on a professional level with Goldcoast for a few years now. Recently however, I had the pleasure of doing my own refinance with them. I do not have one complaint. As always, they were patient, helpful, professional and they helped me save a lot of money each month!
I’ve had the pleasure of knowing John and Goldcoast Mortgage for about 1 year. As a financial professional myself, it is critical that we find honest, trustworthy and high character partners to refer our clients to. John and his team meet all of those standards. If any of our clients need mortgage or other financing advice, we do not hesitate to recommend Goldcoast. I would encourage anyone to simply give them a call to see first hand the level of professionalism and customer care they provide to all they come in contact with.
I had a fantastic experience working with Matt Teeter at Goldcoast Mortgage. Matt and I were introduced a couple of years ago and he was incredibly patient as I started and stopped my search more than once during that time. Most importantly, he is knowledgeable, quick to respond and walked we through the best options for me.